Delivery Information

Shipping

Products purchased on shopbertoni.com  are delivered by express courier. Approximate shipping times for Standard or Express delivery are as follows:    

• STANDARD: FREE for orders over 49€ or 7€ for orders under 49€
• CE countries from 3 to 5 working days
• Extra CE:  from 5 to 8 working days 
• EXPRESS: cost 7€

Returns

Purchases made through the Site Shopbertoni.com are subject to Italian law governing mail-order sales. Whenever the Customer has made a mistake in the order or received an undesired article, he or she has 14 days from the date of delivery to exercise the right to withdraw and return the Product. In order to exercise the right to withdraw, the Customer must send a notice indicating the intention to withdraw within the term of 10 (ten) working days from the date of receiving the product. writing to this email address: customer_care@bertonieyewear.it 
At the same time as the intention to withdraw is sent, the Customer must proceed to the return of the undesired product to BERTONI iWear Srl, via Feltre, 6 . 21100 Varese- Italy.

The product must be returned in integral condition and accurately repacked in its original packaging complete with every accessory. The shipping costs for the return are paid by the buyer. The customer will send the goods by a courier of his choice to our warehouse, the shipment must be Tracked and Insured, since shopbertoni.com does not assume any responsibility if the goods arrive damaged or are lost. Once they arrive at our warehouse, the goods will be checked and we will refund.

⚠︎ ATTENTION: 

- In the case of returning a product purchased via bank transfer or cash on delivery, the refund will not be issued in cash, but a voucher of equal value will be provided, to be used exclusively for a new order on our website. The voucher will be valid for 365 days from the date of issuance.

- Customized products, including sunglasses adjusted or modified by the customer's optician, are not subject to return or refund.